Higher completion rates
A well-timed reminder recovers reviews from satisfied customers who intended to respond but got distracted.
Smart reminders
Follow up automaticallywithout chasing manually.
Configure polite, timed reminders for invitations that were not opened or completed. Tellacity handles the schedule so your team stops copying follow-up emails into spreadsheets.
Why teams use smart reminders
Configurable cadence
Set how many reminders to send and how far apart they should be to match your brand tone and industry norms.
Stops when not needed
Reminders pause once a review is submitted or an invitation is suppressed, so customers are not nagged.
How it works
- 1
Send the first invitation
Start with your primary email, link, or QR-driven invite after the customer interaction.
- 2
Reminders run on schedule
Tellacity sends follow-ups only when the invitation is still open and within your configured limits.
- 3
Track outcomes centrally
See which reminders converted and adjust timing based on real completion data.
FAQ
Will reminders hurt deliverability?
Reminders respect per-recipient limits and suppression lists. You control volume and timing from the dashboard.
Can I turn reminders off for certain customers?
Yes. Suppress individual addresses or pause campaigns when a customer has already reviewed or opted out.
Explore the full Review Invitations solution or read the Help Center.
Ready to use smart reminders?
Claim your profile, configure invitations, and start collecting verified reviews from one dashboard.