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Photo Uploads
Tellacity combines verified customer photos, structured review content, product attribution, threaded follow-ups, and moderation systems into one unified visual feedback workflow. Capture authentic customer experiences at the moment they happen — then transform them into trusted public proof, actionable operational insights, and richer reputation signals across your business profile.
The challenge
Without a structured way to collect, surface, and respond to customer feedback, the same operational problems keep showing up.
Without visual proof, prospective customers wonder whether a review reflects reality. Photos turn a paragraph of text into something a buyer can verify with their own eyes.
A 4.2 average can mean almost everyone is happy — or that you have very polarised customers. Without structured content behind the score, you can't tell the difference.
Customers send brilliant photos by email, WhatsApp, and DM, and product-specific feedback gets buried under business-level scores. Almost none of it ever reaches your public profile.
Modern buyers increasingly rely on visual proof before making decisions. Text-only reviews often lack the credibility customers need to feel confident.
Photos, screenshots, videos, and customer feedback are often scattered across emails, social media, messaging apps, and support tickets instead of centralised in one review system.
Without structured attribution and moderation workflows, businesses cannot reliably connect customer photos to products, services, locations, or operational issues.
Without moderation systems, visual uploads can introduce spam, abuse, privacy issues, and off-policy content into public business profiles.
How Tellacity solves it
Every Tellacity review is a structured record — title, body, rating, optional product, and customer photos that pass automatic moderation. Customers prove what happened, your team gets ready-to-act feedback, and everything publishes straight to your verified business profile.
How the visual review system works
Visual reviews on Tellacity are not loose attachments — they move through a documented operational pipeline from submission to publication, with verification, moderation, attribution, and reputation reporting at every stage.
Verified customers complete a structured review form — title, body, rating, optional product, and photos — from web or mobile.
Uploads are tied to the customer account, with EXIF and GPS metadata stripped and originating device fingerprints checked.
Every photo passes through NSFW, malware, size, format, duplicate, and policy checks before it can be published.
Reviews are attributed to the right product, service, location, or branch so visual proof is searchable and actionable.
Cleared photos publish to your verified business profile gallery and into widgets — with the review thread fully intact.
Every approved upload flows into reputation analytics and SEO-ready image schema for richer search snippets.
Built into the dashboard
Every feature below is part of the live Tellacity business dashboard and is available the moment you claim your profile.
Customers can attach several photos per review from any device, with drag-and-drop on web and a native picker on mobile.
Title, body, rating, and metadata captured in a consistent shape across every channel, so reviews are easy to search and slice.
Link reviews to specific products, services, or locations so you can analyse performance per SKU or branch.
Every upload runs through NSFW, size, format, and policy checks before it goes live. Flagged photos land in your queue, not on your profile.
EXIF metadata is stripped on upload. We never expose customer device details, GPS coordinates, or hidden camera information.
Owner replies and customer responses live in the same thread with a timestamped audit log, so context is never lost.
Display customer photos by product, service, category, or location across your business profile.
Every uploaded photo remains attached to the originating review for transparency and auditability.
Flagged uploads automatically enter moderation workflows before appearing publicly.
Track which products, services, and experiences generate the most visual engagement.
Support drag-and-drop uploads on desktop and native media selection on mobile.
Identify recurring customer issues, product defects, or standout experiences through visual review patterns.
Manage uploads, visibility, moderation, and attribution from one operational dashboard.
Detect suspicious uploads, duplicate media, policy violations, and abuse signals before publication.
Why verified visual feedback matters
Visual customer proof helps buyers move from uncertainty to confidence. Tellacity combines verified customer accounts, structured review data, moderated uploads, and product attribution to create more trustworthy public feedback systems.
Visual review queue
Media moderation
In queue
8
Approved today
142
Verified rate
96%
Headphones — Studio Pro
VerifiedCafé — Branch 04
VerifiedBackpack — Trail 30L
Awaiting moderationEspresso machine — Atlas
VerifiedBuilt for scale
From single storefronts to multi-location brands, Tellacity Photo Uploads are designed to support high-volume visual review collection without sacrificing moderation quality, customer privacy, or operational visibility.
Verified
Reviewer & photo origin
Auto-moderated
Before publish
Structured
Per-product feedback
600K+
Active business profiles
EXIF-stripped
On every upload
One structured feedback system
Every Tellacity photo upload becomes part of a structured review system designed for moderation, transparency, analytics, and long-term customer trust — not a stand-alone attachment.
One system. Every visual review.
All customer media flows into one operational system with consistent schema, attribution, and moderation.
Every photo is tied to a product, service, location, or branch so visual proof stays searchable and actionable.
The same policies, signals, and review workflows apply to every upload across every team and surface.
One dashboard handles uploads, visibility, moderation, and attribution across the entire business.
Title, body, rating, attribution, and media live in one consistent record — easy to search, slice, and report.
Owner replies and customer follow-ups stay attached to the originating review with a full audit log.
Visual reviews feed analytics, widgets, and reputation dashboards — same dataset, one source of truth.
Designed for customer trust
Tellacity visual reviews help businesses replace generic testimonials with authentic customer proof connected to real products, services, and experiences — the kind of evidence buyers actually act on.
Verified customer photos give buyers something they can recognise, compare, and act on with confidence.
Real photos answer the questions a paragraph of text can't, helping customers commit faster.
Structured uploads keep great customer experiences visible to future buyers, not buried in inboxes.
Moderation records, verified accounts, and audit trails make trust legible to customers and teams.
Visual reviews carry more weight in widgets, social sharing, and search snippets than star ratings alone.
Photos, structured fields, and threaded replies turn each review into a source of operational insight.
Verified uploads, EXIF stripping, and moderation signals make every review more believable by default.
Designed for modern teams
Tellacity Photo Uploads isn't just a feature for marketing. Support, operations, marketing, leadership, moderation, and product teams all work from the same structured visual feedback dataset.
Identify customer issues through visual evidence instead of long back-and-forth descriptions.
Monitor recurring product or service problems surfaced by repeated customer photos.
Surface authentic customer proof across campaigns, widgets, and social touchpoints.
Understand customer satisfaction beyond star ratings with real visual context.
Review flagged uploads, policy violations, and abuse signals in one operational queue.
Analyse customer-uploaded product experiences across SKUs, releases, and customer cohorts.
More than photo uploads
Tellacity Photo Uploads transforms customer media from scattered attachments into structured visual reputation infrastructure — measurable, defensible, and aligned across the business.
Verified, moderated, product-attributed photos compound into a stronger and more credible public reputation.
Customers see real experiences for the real product, not stock imagery or generic testimonials.
Structured fields, threaded replies, and visual proof turn every review into operational insight.
All customer media flows into one dashboard with consistent attribution and audit trails.
Verified uploads, EXIF stripping, duplicate detection, and account checks raise the bar for trust.
ImageObject schema and structured review records help Google show richer image snippets for your business.
Visual patterns surface product defects, service inconsistencies, and customer experience gaps.
Real moments stay visible to future buyers — turning customer satisfaction into long-term proof.
Claim your business profile, invite your first customers, and run your entire reputation programme from one dashboard.
FAQ
Quick answers to the most common questions about this part of the Tellacity platform.
JPEG, PNG, and WEBP up to a configurable size limit. HEIC photos from iOS are auto-converted on upload, so customers don't have to think about formats.
Every photo runs through automated NSFW, malware, size, format, and policy checks before publishing. Anything flagged is held in your moderation queue, not on your profile.
Yes. EXIF and GPS metadata are removed during upload, so customer device details, camera information, and location data are never exposed on your profile or in widgets.
Photos appear on the customer's review, in the gallery on your verified business profile, and inside any Tellacity widget embedded on your own website.
Yes. From your dashboard you can hide, delete, or report any photo. Every action is timestamped and attributable in the moderation audit log.
Yes. Approved photos populate ImageObject schema on review and profile pages, which helps Google show richer image snippets and image search results for your business.
Yes. Each review supports multiple photo attachments, with drag-and-drop on the web and a native picker on mobile. All uploads are tied to the originating review.
Yes. When a review is attributed to a product, service, location, or branch, every photo attached to that review carries the same attribution and shows up in the right gallery.
Automated NSFW, malware, size, format, duplicate, and policy checks run on every upload. Flagged photos enter a moderation queue, where teams can approve, hide, or remove them.
Yes. Business owners can hide, delete, or report any photo from the dashboard. Every visibility change is logged with a timestamp and the user who applied it.
Yes. Uploads are tied to verified customer accounts and authenticated review submissions, with device and behavioural signals used to detect suspicious activity.
Yes. EXIF, GPS, and other embedded metadata are stripped during upload so customer device details and location data are never exposed publicly.
Yes. Approved photos generate ImageObject structured data attached to review and profile pages, helping search engines surface richer image snippets and image search results.
Yes. Invite Admins, Managers, and Viewers with role-based permissions. Every approval, hide, removal, and policy decision is attributable in the audit log.
Yes. Customers can attach photos directly from a phone's camera or photo library through the native picker, with automatic compression and format conversion.
Yes. Media analytics surface which products, services, locations, and experiences generate the most visual engagement and where recurring issues appear in customer photos.
The full Tellacity platform across review collection, widgets, analytics, and reputation.
Review Invitations
Prompt customers to attach photos and structured feedback at the moment they review.
Learn more →Review Widgets
Show photo-rich, structured reviews on your website, not just star ratings.
Learn more →Business Analytics
Slice feedback by product, channel, country, and rating to find what to fix next.
Learn more →Reputation Management
Reply, hide, or escalate any flagged photo or review from one queue.
Learn more →